How come you're 'not willing to pick' people like her but you are willing to slag them off for "wasting" an incredibly relatively tiny amount of government money........?
I don't see the connection.
And anyway I can't see why it would cost £40,000 to nudge staff into introducing themselves. Surely an email would do the job.
It's been a while since I regularly frequented hospitals, but staff used to wear name badges. Don't they do that any more? I find that as long as you know someone's name, there's no need for elaborate introductions - it just follows naturally.
I was listening to Jeremy Vine this lunch time when this was one of the subjects of discussion.
One lady spoke of having a Doctor come in and put his hand up her to check on her cervix, she was pregnant.
She was duty bound to ask him if he actually worked in the fuggin Hospital!!!
So, yeah, an introduction would have been good in that case.
Hey, mebee I can pop up the road to my local Hospital, put on a white coat and fondle a few pairs of puppies.
"Are you a Doctor"? "No luv, Ive come to fix the Hospital phone lines but while Im here........"