Marks & Spencer food sales slide over Christmas
I'm not a fan of M&S but they do have some nice food items.
However I rarely go into their shops, and as they don't do normal grocery deliveries they don't show food on their website, apart from special orders.
So I can't browse at home and think "Aha, that looks nice, I'll go in and get some."
For instance, last Christmas somebody gave me a M&S rogan josh curry kit which was excellent. If I'd been able to see what other styles were on offer, I'd have gone in and bought some more. But I couldn't, and then forgot about it.
If they showed their full range online they might tempt more people in.